Terms of service

 

Welcome to Vilayati Vogue. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We strive to ensure all product descriptions, images, sizes, and prices are accurate. However:

• Slight color variations may occur due to screen settings.
• Measurements may vary slightly.
• Product availability is subject to stock.

We reserve the right to correct any errors, inaccuracies, or omissions at any time.

3. Pricing & Payments

All prices listed are in PKR (Pakistani Rupees).

We reserve the right to:

• Change prices without prior notice.
• Cancel orders due to pricing errors.

Orders will only be processed after confirmation.

4. Order Acceptance & Cancellation

Import Galleria reserves the right to:

• Refuse or cancel any order at our discretion.
• Cancel orders due to stock unavailability.
• Cancel orders in case of incorrect pricing or suspicious activity.

Customers may cancel their order before shipment by contacting us immediately.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary due to unforeseen circumstances.
• Delays caused by courier services are beyond our direct control.
• Customers must provide accurate shipping details.

6. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy. Items must be unused, unwashed, and returned in original condition with tags intact.

Import Galleria reserves the right to refuse returns that do not meet our policy conditions.

7. Limitation of Liability

Import Galleria shall not be liable for:

• Indirect or incidental damages.
• Delays caused by third-party courier services.
• Losses resulting from misuse of products.